The practice provides information to patients in a variety of formats to enable you to ask appropriate questions of health care professionals, access approved literature and better understand and manage your own care. By providing accessible information in a variety of formats we aim to give you the right information, at the right time, in the right way.
We aim to deliver this information in a number of ways:
- PC terminals for internet access in the practice waiting room.
- Printed leaflets giving you your diagnosis and signposting sources of support and information.
- Health Information Advisors (HIA’s): trained senior patient navigators who will provide information on an existing, diagnosed condition, from recognised national and local websites:
HIA’s provide information in a printed format or point the patient, carer or family to a good, reliable, source they can access themselves. HIA’s do not give advice on conditions or symptoms. This is the role of the health professional. Meetings can be arranged with the HIA’s. Please bring the leaflet provided by your GP / nurse to these meetings.