Why does it take 48hrs to process a repeat prescription request?
At Parkside over 220 prescriptions are requested every day. Our prescription clerk has to check your medical records to ensure that your medication request is on your repeat prescription, then print it and give it to your doctor. Between clinics, your doctor will double check the medication to ensure that it is still appropriate for you. Then one of our Patient Navigators will file your prescription ready for collection.
Delays may occur if your medication request is not on your repeat prescription or if your medication request is different from what your doctor has prescribed for you or if your doctor wished to change your medication.